Whistleblower software to power your speak-up culture

Frequently Asked Questions 

• Is internal whistleblower software mandatory?

  According to the EU Whistleblowing Directive, organisations are obligated to provide "channels for receiving the reports which are designed, established and operated in a secure manner that ensures that the confidentiality of the identity of the reporting person and any third party mentioned in the report is protected, and prevents access thereto by non-authorised staff members". These whistleblowing channels which can be verbal, written or both. It is not mandatory to utilise whistleblowing software in particular, but it is mandatory to provide channels, such as a web portal, a dedicated phone line or a mail box.

• Who is obligated to comply with the EU Whistleblowing Directive?

  All public and private organisations with 250 or more employees and municipalities serving more than 10,000 people must create an internal reporting system for whistleblowers. For public and private organisations with 50-249 employees, the deadline to comply was 17 December 2023.

• How should we handle reports?

  Organisations may decide to employ an independent ombuds function for this purpose. But they may also choose to appoint internal stakeholders to process the reports. In any case, the individual looking into the report should respond to the whistleblower with details of any actions to be taken and the reasons behind the decisions. The EU Whistleblowing Directive dictates that organisations must respond to internal disclosures within seven days, and they must take action within three months of receiving a report.

• How can we use IntegrityLog as a multinational company?

  Each implementation of IntegrityLog can be tailored to your local legislation, ensuring that you comply with the relevant laws and meet all requirements.

• Should we allow anonymous reports?

  In the EU, it depends on the country/countries you operate in. The EU Whistleblowing Directive states in Article 6 that it is up to each member state to decide whether organisations can accept anonymous reports in their jurisdictions. So, you should consult the local legislation to know if anonymous reporting is allowed.

• Can we use IntegrityLog with other reporting channels?

  Yes, IntegrityLog can be paired with a telephone hotline, for example. Both of these internal reporting channels can complement each other. If whistleblowers are worried about having their voices recognised, they can submit reports through IntegrityLog’s online portal.